We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we, and our hosting company, have put in place suitable procedures to safeguard and secure the information we collect online. 

Links to other websites

Our software may contain links to other websites of interest. However, you should note that we do not have any control over other websites, therefore, we are not responsible for the protection and privacy of any information which you provide whilst visiting such sites. External websites are not governed by this privacy statement. 

Controlling your personal information

We will never sell, distribute or share your personal information to third parties unless we have your permission or are required by law to do so. Our time banks may use your personal information to send you things which they think you may find interesting if you have told them that you wish this to happen. You may request details of personal information which they hold about you under the General Data Protection Regulation. A small fee may be payable. If you would like a copy of the information held on you, please contact the time bank. If you believe that any information being held about you is incorrect or incomplete, please write to or email the time bank as soon as possible.  

Contact us

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to us by email to
or by writing to us at:
Timebanking UK, The Exchange, Brick Row, Stroud, Gloucestershire, GL5 1DF.

Your rights

You may request to see a copy of the personal information a time bank holds about you. The law also provides you with other rights regarding your information including some around; correction of inaccurate data, objection to processing, moving your information to somewhere else, and in some cases, getting your information deleted. If you are unhappy with the way your data is being handled, you need to contact your local time bank broker/administrator.  If you are not satisfied with any response you may receive based on a complaint or concern about your personal information, you then have the option of contacting the Information Commissioners Office to take that complaint further.  The Information Commissioners Office will want to see that you have raised a complaint with the time bank first and if you have received a response before contacting them directly.  If you do wish to contact them, the address details can be found below: 

The Information Commissioners Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF

Telephone: 0303 123 1113 (local rate) or 01625 545 745 (national rate)