What we collect

Timebanking UK collect organisational information for the use of creating and supporting time banks. This may involve sending out updates and information to do with timebanking in general as well as items specific to an individual time bank. We may also use email addresses for the express purpose of sending out a newsletter. 

Although Timebanking UK will not directly collect any data from people who join a time bank for its own purposes, the time banks themselves may collect the following information: 

  • name and date of birth 
  • contact information including email address, and postal address 
  • Some sensitive information may be requested, namely ethnicity, gender and medical history If any other sensitive information is required, the time bank will inform their members directly
  • demographic information such as address and postcode
  • other information relevant to the running of specific time banks

Your rights

You may request to see a copy of the personal information a time bank holds about you. The law also provides you with other rights regarding your information including some around; correction of inaccurate data, objection to processing, moving your information to somewhere else, and in some cases, getting your information deleted. If you are unhappy with the way your data is being handled, you need to contact your local time bank broker/administrator.  If you are not satisfied with any response you may receive based on a complaint or concern about your personal information, you then have the option of contacting the Information Commissioners Office to take that complaint further.  The Information Commissioners Office will want to see that you have raised a complaint with the time bank first and if you have received a response before contacting them directly.  If you do wish to contact them, the address details can be found below: 

The Information Commissioners Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF

Telephone: 0303 123 1113 (local rate) or 01625 545 745 (national rate) 
Website: www.ico.org.uk
Email: casework@ico.org.uk